Unit 9: Empowering Users of Health and Social Care Assignment Sample UK

Unit 9: Empowering users of health and social care talks about the principles and practices of rights promotion, participation, and independence in people using services. It explores how current laws and sector standards shape organizational policies to enable users’ rights and voice in the most favorable manner possible. It highlights the causes of social exclusion and the loss of independence, including the importance of communication between care workers with users. The unit further focuses on the duty of risk management in health and social care environments, particularly emphasizing effective policies and procedures. Finally, it lays importance on good practice in the administration of medications for the safe delivery of services through the care settings.

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Task 1: Understand How the Design and Review of Services Promote and maximise the Rights of Users of Health and Social Care Services

1.1 Impact of Current Legislation and Sector Standards

Existing legislation and sector standards tend to have the most significant impact on the rights of users of health and social care services. This policy document establishes and frames legislation that provides opportunities for the promotion of dignity, respect, and rights of service users receiving care. For example, in the Care Act, there is a specification, where people to receive care must be assessed so that they might receive care services geared towards their needs. Moreover, the Human Rights Act of 1998 identifies the requirement for rights protection, which is embodied in organizational policies and practices. Therefore, if services can be aligned with legal conditions set forward, then an empowering and rights-respecting culture for the user will be formed.

1.2 Barriers to Rights Achievement

There are various barriers that can result in the failure to achieve rights with users of health and social care services. These include inadequate staff training, poor communication, and institutional barriers. For instance, if the care workers are not trained on dignity and respect, they will be indirectly infringing on users’ rights. Moreover, unawareness over specific personal preferences may entrench a one-size-fits-all approach, further marginalizing the users. The involved organizations must identify and address these barriers so that full expression of rights by the users can be possible.

1.3 Communication Role

An important mechanism through which care workers may facilitate and maximize the rights of users is communication between them and their care workers. Actually, care workers need to be really interactive with the users, listening to their needs and preferences. This kind of exercise can be portrayed by constant feedback sessions to give the users the users to voice their concerns and suggestions. Thus, open communication is a means through which care workers can facilitate trust and ensure respect among users, thus enhancing the latter’s general experience of care.

Task 2: Understand How to Promote Users of Health and Social Care Services in Participation and Independence 

2.1 Causes of Loss of Independence

Several factors lead to loss of independence, non-participation, and social exclusion among vulnerable people. These can involve physical disabilities or impairments, cognitive impairments, and societal stigma. For instance, growing old might cause disability in mobility limiting the older adults’ ability to be active socially, thus making them be isolated. Other negative perceptions of society toward people with disabilities may discourage their participation and opportunities for social integration.

2.2 Organisational Systems Supporting Participation

Person-centered approaches can also be in place to enable the organisations to promote participation and independence among their users. These could focus on the needs and preferences of an individual; for example, through personal care plans, accessible resources, and facilitating involvement with decision-making. Social activities tailored to a user’s interests, for example, are an activity that organisations can facilitate to help induce a sense of community and belonging. In giving a user an active role in the planning and support of their care, an organisation can increase users’ autonomy and independence.

2.3 Striking Independence, Choice, and Protection

The tension of individual rights to independence and choice against the duty of care providers to protect them arises several ethical dilemmas. For example, a user may wish to take responsibility for their medication, yet such decisions may pose risks to their health. It lies in the hands of care providers to work these tensions through by providing users with appropriate information about the implications of their choices. This encompasses the development of a supporting partnership in which the user is assisted to make his decisions at the same time as being appropriately guided and supervised.

Task 3: Understand Responsibilities of Risk Management and Risk Monitoring in Health and Social Care Environments

3.1 Case Study on Risk of Harm

Within a case study in the residential care home, some residents were identified to be at risk due to the inadequate number of staff and absence of safety measures. For instance, the failure in the routine checks on mobility aids increased falls cases in the residents’ area. It is therefore essential that such risks are identified, and risk mitigation measures taken to ensure user safety and wellbeing.

3.2 Effectiveness of policies and procedures

For instance, proper policies and procedures involving health and safety regulations and risk assessments are critical for delivering the promotion of managing risks in health and social care settings. Observations on the incident reporting systems of the care home showed that constant training and awareness programs by the staff completely contributed to a culture of safety. Reactive risk assessments helped bring out potential hazards and other precautionary measures for the benefit of the residents.

Task 4: Know why good practice in the administration of medicines is important for users of services within health and social care

4.1 Legislation and Codes of Practice

Current legislation involves the Medicines Act 1968 and Health and Social Care Act 2008 that establish requirements on guidelines for proper handling and administration of medications. The law ensures that only trained and competent individuals should administer medications to the user, thus ensuring safety and wellbeing. These requirements will ensure high quality care is fostered in users and safe-guards them from medication errors.

4.2 Efficacy of Medication Administration Policies

With safe policies and procedures on medication administration, the health of users is ensured. The facility can, for example, develop standard procedures, which include checking twice the dosages of the medications in store, maintaining records of accuracies, and conducting regular audits. Review of such practices indicated that the error rates of the medications were reduced, and overall safety improved. This means that, in giving priority to the best practices in medication administration, health and social care providers can ensure the proper and safe treatment of users, thus improving the quality of life for these users.

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